Privacy Policy

Your privacy is important to us. We are committed to protecting the personal information you share with us and being transparent about how we collect, use, and safeguard your information.

This Privacy Statement explains the types of information we may collect through our website, how we use that information, and the choices available to you. Additional information about cookies, tracking technologies, and applicable privacy laws may also be provided through our Cookie Policy and Consent Management Platform.

Information We May Collect

Depending on how you interact with our website, we may collect information such as:

• Name
• Phone number
• Email address
• Information submitted through contact or appointment request forms
• Communications you send to us
• Device information, browser type, IP address, and website usage data
• Information collected through cookies and similar technologies

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and appointment requests
• Provide the services you request
• Communicate with you regarding your care or questions
• Improve our website, services, and user experience
• Monitor website performance and security
• Comply with applicable legal and regulatory obligations

Website Analytics & Cookies

Our website may use cookies, Google Analytics, Google Tag Manager, and similar technologies to better understand how visitors use our website and to improve website performance. These technologies may collect information such as pages visited, device type, browser information, approximate location, and interactions with our website.

Where required by applicable law, you will be given the opportunity to manage your cookie preferences before non-essential cookies are used.

How We Share Information

We do not sell your personal information.

We may share information with trusted service providers that help us operate our website, communicate with patients, host our services, process appointment requests, perform analytics, or otherwise support our business. These providers are only permitted to use your information as necessary to provide services on our behalf.

We may also disclose information when required by law or when necessary to protect our legal rights, comply with legal obligations, or help prevent fraud or security issues.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. While no method of electronic transmission or storage is completely secure, we continually work to protect the information entrusted to us.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Statement, comply with legal obligations, resolve disputes, and enforce our agreements.

SMS Communications

If you choose to receive SMS messages from our office, we may use your phone number to send appointment reminders, notifications, or other communications you have requested. You may opt out of SMS communications at any time by following the instructions included in the message or by contacting our office.

Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information, including the ability to access, correct, delete, or request additional information about how your data is used.

Where applicable, you may also manage your cookie preferences using the Cookie Preferences link available on this website.

Changes to This Privacy Statement

We may update this Privacy Statement periodically to reflect changes in our practices, technology, or applicable laws. The most current version will always be posted on this page.

Contact Us

If you have questions about this Privacy Statement or how your information is handled, please contact us using the information provided on our Contact page or email us at info@gentledentalgi.com.